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How pulaujufi Handles Your Personal Information

Your account details, payment activity, and device data are handled with care here. This page explains what we collect when you use our platform — including when you deposit via DANA, OVO, or GoPay — how we store it, and what you can do…

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What This Privacy Policy Covers

pulaujufi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, make a deposit, or browse the lobby, we collect certain information to keep your session running and your transactions secure. This includes your name, contact details, device type, and payment method identifiers — for example, the wallet reference number tied to

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your DANA, OVO, or GoPay transaction. We do not store your full e-wallet PIN or password at any point. Data is retained for as long as your account remains active and for a period afterward as required by the jurisdiction where access is permitted. We use
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SSL encryption across all account and payment pages. Your data is not sold to third parties. Where we share information — such as with payment processors to complete a GoPay or OVO transfer — it is shared only to the extent needed to process your request.
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Access to your data is restricted to staff with a defined operational need. This policy applies to account holders where local law permits access to our platform. If you have questions about how this applies in your region, our support team can help clarify.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, update, or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or through the help desk form. We aim to respond to data requests within a reasonable timeframe and will confirm receipt when your request is logged.

Live Chat Open your account dashboard and tap the chat icon to reach our support team in real time. Available for account and data queries during active support hours.

Email Support Send your data request or privacy question to our support address found in the help section. Include your registered account email so we can verify your identity before acting.

Help Desk Form Submit a structured data request through the help desk form in your account settings. This is the clearest path for formal requests like data access or deletion.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts here. Players in Bekasi and across Indonesia access the same protected environment — SSL-secured pages, session tokens that expire on logout, and payment data handled through verified processor channels only. Here is a breakdown of the four areas we take most seriously.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can manage cookie settings from your browser at any time without losing your account.

Account Security

Your account is protected by password authentication and, where enabled, OTP verification via your registered mobile number. We never ask for your e-wallet PIN through any channel.

Data Retention

We keep your account data while your account is active. After account closure, data is retained only as long as required under applicable rules in your eligible region, then securely deleted.

Requesting Changes

You can request a correction to your stored details, ask what data we hold, or request deletion by contacting support. We verify your identity first, then process the request promptly.

Common Questions About Your Privacy on pulaujufi

These are the questions we hear most often about how personal data works on this platform. If your question is not here, reach out through live chat or the help desk form.

We collect your name, contact email, phone number, and the payment method details you use — such as your DANA or OVO wallet reference. Device type and browser data are also logged for security purposes.

No. We never store your e-wallet PIN or password. We record transaction reference numbers to reconcile deposits and withdrawals, but your wallet credentials stay entirely within your e-wallet app.

After account closure, we retain data for a period required under applicable rules in your eligible region. Once that period ends, your personal data is securely deleted from our systems.

Yes. Submit a data access request via the help desk form or email support with your registered account details. We verify your identity first, then provide a summary of the data we hold.

We share data only with payment processors — such as those handling GoPay or OVO transfers — and only to the extent needed to complete your transaction. We do not sell your data to any outside party.

Contact us through live chat or the help desk form and submit a deletion request. After identity verification, we process the request and confirm once your data has been removed from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How pulaujufi Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Manage Your Information

Cookie Usage

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy on pulaujufi

01 What personal information does pulaujufi collect when I open an account?

02 Does pulaujufi store my DANA, OVO, or GoPay wallet password?

03 How long does pulaujufi keep my account data after I close my account?

04 Can I ask pulaujufi to show me what data it holds about me?

05 Does pulaujufi share my information with third parties?

06 How do I ask pulaujufi to delete my personal data?

Privacy Policy

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